Nelson Hotels & Inns appoints new Group Food & Beverage Operations Director ahead of the launch of its fifth venue

Ahead of the launch of its fifth venue this winter, The Manor at Greasby, Nelson Hotels & Inns has appointed Neil Armstrong as Group Food & Beverage Operations Director. Neil has over thirty years of experience within the hospitality industry spanning across notable 5* hotels and 2 AA Rosette-holding venues.

Nelson Hotels & Inns is an award-winning, family-run collection of hotels, inns and restaurants across Cheshire and surrounding areas, offering a diverse and unique portfolio of properties, which share an impressive attention to detail and commitment to excellence. Their fifth development, The Manor at Greasby is set to open this winter and will feature a refined, gastropub-style restaurant and an elegant wedding and events barn.

The new venue has created opportunity for a new and exciting senior position within the group, with the appointment of Neil Armstrong as Group Food & Beverage Operations Director, who boasts an impressive and extensive career within the hospitality industry.

His previous position as Group Executive Chef at Edwardian Hotels London consisted of managing thirteen 4* and 5* hotels across London and Manchester over a 10-year period. Neil worked as Head Chef at The Manor House Hotel and Restaurant in Yorkshire from 2003 to 2007, which retained two AA Rosettes for five consecutive years. From 2008 to 2021, he also worked as both Executive Sous Chef and Executive Head Chef during his time at the Edwardian Hotel in Manchester.

Over the past seven years, Neil has played a pivotal role in the service excellence department, overseeing the day-to-day operations in hotels across London and Manchester, developing and launching new restaurant concepts and brands.

“I am really excited to join the Nelson Hotels & Inns team. I was immediately drawn to their collection of high-quality venues and their unique locations, as well as the attention to the food offering at each site.”

“It’s a busy and exciting time at the group, with the opening of The Manor in Greasby coming up this winter and I am really looking forward to getting stuck into the role.”

Neil comments

We’re delighted that Neil has joined our senior team at Nelson Hotels & Inns. His role as Group Food & Beverage Operations Director will be crucial in managing our kitchen and restaurant teams and his wealth of experience in the industry will guide us in offering further exceptional hospitality. Neil will be an excellent addition to our team as he sets out to help drive our standards forward and build upon what we already have at a really exciting time for the group.

Andrew Nelson, Director of Nelson Hotels & Inns.

Some notable mentions include his contribution at The World’s First Super Boutique 5* Hotel, The Londoner, where he worked as part of the service excellence team to head up the pre-opening of the hotel. He also worked closely with the Fairmont Montreux Palace team, organising an exclusive wedding of over 600 high-profile guests. During his time as Group Executive chef at Edwardian Hotels, Neil worked on the original launch and re-launch project for Peter Street Kitchen, which was awarded Best Culinary Experience at The British Restaurants Awards in 2022.

Neil takes a hands-on approach from menu inception right through to delivery, developing creative dishes that are innovative and contemporary. He has a strong focus on maintaining relationships with the best suppliers to source quality ingredients.

No stranger to managing large kitchen teams, Neil’s main aim as he takes on this new role is to help elevate the food and service across the group. He will be working to improve menus, manage the site teams and maintain the group’s high food standards. His background managing large-scale events and weddings will also be instrumental in the success of Nelson Hotels & Inns’ latest opening, The Manor at Greasby, which will offer a luxury wedding barn and events venue.

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